Important note:
Name & Info Accuracy:
Please ensure all name spellings and details provided for engraving are correct. Once submitted, changes may not be possible.
Non-Refundable:
All purchases are non-refundable once the order has been confirmed and production has started.
Delivery Time Disclaimer:
Actual delivery time may vary depending on the destination country and local customs processing.
Combined Shipping:
If you purchase multiple items (eg trophy + booklet), they will be shipped together when all are ready.
Damaged Items:
If your item arrives damaged, please contact us within 7 days with photos for assistance.
Production Time:
2-3 months. It is highly advised that participants should consider the production time required before applying for any of the above extra services.
Shipping:
[In Hong Kong - SF express Local Delivery, paid by receivers]
[Other countries - via EMS International Postal Service, paid by receivers]
Trophy Style:
The trophy design varies for each edition of the competition. We reserve the right to change the design without prior notice.
Name and Information Accuracy:
Please make sure that the spelling and engraving information you provide are correct, as they cannot be changed after submission.
No refunds:
Once all orders are confirmed and production begins, no cancellation or refund will be accepted.
Shipping Time Statement:
Actual delivery time may vary depending on the destination country and local customs processing time.
Combined Shipping:
If you purchase multiple items (such as a trophy and program), they will be shipped together after all items are produced.
Damaged goods:
If the product you received is damaged, please contact us within 7 days and provide photos for processing.
Production time:
2-3 months. Applicants are strongly advised to consider the production time required before requesting any of the additional services listed above.
Shipping fee description:
[Hong Kong - SF Express local delivery, recipient pays on delivery]
[Other countries - EMS international postal service, paid by the recipient]